Terms of Service

Effective Date: June 24, 2026  |  Last Updated: June 24, 2026

1. Acceptance of Terms

Welcome to Wing Snob. These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Wing Snob ("Company," "we," "us," or "our"), governing your access to and use of the website located at wingsnobhouse.rest (the "Site") and all related services, products, features, content, and functionality offered by Wing Snob (collectively, the "Services").

By accessing, browsing, or using the Site, placing an order, creating an account, or otherwise engaging with our Services in any manner, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you are using our Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" shall include both you individually and that entity.

You must be at least eighteen (18) years of age to use our Services, or the legal age of majority in your jurisdiction if that age is greater than eighteen (18). By using our Services, you represent and warrant that you meet this age requirement. We reserve the right to refuse service to anyone at our sole discretion, at any time, for any reason.

Your continued use of the Site after any modifications to these Terms constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically to stay informed of any changes.

2. Description of Services

Wing Snob is a food service establishment that provides customers with freshly prepared chicken wings, sides, beverages, and other related food and beverage products ("Food Products"). Our Services include, but are not limited to:

• Online Ordering: Customers may browse our menu and place orders for pickup or delivery through our website at wingsnobhouse.rest or through authorized third-party delivery platforms.
• Dine-In Services: Where available at our physical location(s), customers may visit our establishment and enjoy Food Products on-premises.
• Takeout and Curbside Pickup: Customers may order in advance and collect their Food Products from our designated pickup areas.
• Catering and Group Orders: We may offer catering services or accommodate large group orders subject to availability and advance notice requirements.
• Loyalty Programs and Promotions: From time to time, Wing Snob may offer loyalty rewards, promotional discounts, special offers, or seasonal menu items, the details of which will be communicated through our Site or in-store materials.
• Customer Account Management: Users may create accounts on our Site to save preferences, track orders, manage payment information, and access order history.
• Informational Content: Our Site provides nutritional information, allergen disclosures (to the extent available), menu descriptions, location details, hours of operation, and other informational content to assist customers in making informed purchasing decisions.

We reserve the right to modify, expand, reduce, or discontinue any aspect of our Services at any time without prior notice. Availability of specific menu items, services, promotions, or features may vary by location, time of day, or other operational factors. Wing Snob does not guarantee the availability of any particular item or service.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your use of our Services, you agree to:

• Provide accurate, current, and complete information when creating an account, placing an order, or otherwise interacting with our Services.
• Maintain the confidentiality of your account credentials and promptly notify us of any unauthorized access to your account.
• Use our Services only for lawful purposes and in compliance with all applicable federal, state, and local laws and regulations.
• Treat our staff, other customers, and any third-party partners with respect and courtesy at all times.
• Comply with all payment obligations arising from your use of our Services in a timely and complete manner.
• Promptly review your order confirmations and notify us of any errors or discrepancies as soon as reasonably possible.
• Ensure that you or any designated recipient is available to receive delivery orders or pickup orders within the time windows communicated at the time of ordering.
• Inform us of any known food allergies or dietary restrictions prior to placing your order, and acknowledge that cross-contamination risks may exist in our kitchen environment.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities in connection with your use of our Services:

• Using our Site or Services for any unlawful, fraudulent, or deceptive purpose, including but not limited to submitting false or misleading orders, chargebacks without valid basis, or misrepresenting your identity.
• Attempting to gain unauthorized access to our systems, networks, servers, databases, or other users' accounts through hacking, phishing, password mining, or any other means.
• Introducing viruses, malware, ransomware, spyware, or any other harmful code into our systems or the systems of other users.
• Using automated tools, bots, scrapers, crawlers, or similar technologies to access, collect, or copy data from our Site without our express written consent.
• Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of our Services or Site content for commercial purposes without our authorization.
• Posting, transmitting, or distributing any content that is defamatory, harassing, threatening, obscene, pornographic, or otherwise objectionable.
• Interfering with or disrupting the integrity or performance of our Site, servers, or networks.
• Circumventing, disabling, or otherwise tampering with security-related features of the Site.
• Using our Services to collect personal information about other users without their consent.
• Impersonating Wing Snob, its employees, or any other person or entity, or falsely representing your affiliation with any person or organization.
• Violating any applicable laws, regulations, or third-party rights, including intellectual property rights, privacy rights, or consumer protection laws.
• Engaging in any conduct that Wing Snob, in its sole discretion, determines to be inappropriate, harmful, or contrary to the spirit of these Terms.

Violation of these prohibitions may result in immediate suspension or termination of your access to our Services, and Wing Snob reserves the right to pursue any available legal remedies.

4. Intellectual Property Rights

All content, materials, and information available on or through our Site and Services, including but not limited to the Wing Snob name, logo, trademarks, service marks, trade dress, menu designs, photographs, graphics, text, recipes, promotional materials, software, code, and the overall look and feel of the Site (collectively, "Intellectual Property"), are owned by or licensed to Wing Snob and are protected by applicable United States and international intellectual property laws, including the Lanham Act (15 U.S.C. § 1051 et seq.) for trademarks, the Copyright Act (17 U.S.C. § 101 et seq.), and other relevant statutes.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site and its content solely for your personal, non-commercial use in connection with our Services. This license does not include the right to:

• Reproduce, modify, adapt, translate, or create derivative works based on any Intellectual Property;
• Distribute, transmit, publicly display, or publicly perform any content from our Site without prior written authorization;
• Remove or alter any copyright, trademark, or other proprietary notices;
• Use our branding, logos, or trademarks in any manner that could cause confusion as to the source or affiliation of products or services; or
• Use our Intellectual Property for any commercial purpose without our express written consent.

Any unauthorized use of our Intellectual Property is strictly prohibited and may result in civil liability and/or criminal prosecution under applicable law. If you believe that your intellectual property rights have been infringed upon through our Site, please contact us at [email protected] with details of the alleged infringement.

5. Payment Terms

5.1 Pricing and Payment

All prices listed on our Site or in-store are stated in United States Dollars (USD) and are subject to change without prior notice. Applicable sales taxes, delivery fees, service charges, and other fees will be disclosed at the time of checkout and added to the total amount due.

We accept various forms of payment, including major credit cards, debit cards, and any other payment methods indicated on the Site at the time of transaction. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize Wing Snob to charge the full amount of your order, including all applicable taxes and fees, to your selected payment method.

5.2 Order Confirmation and Processing

Submission of an order through our Site constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is confirmed only upon our express acceptance, which will typically be communicated via email or on-screen confirmation. In the event that an item is unavailable after your order is confirmed, we will make reasonable efforts to notify you and provide a suitable alternative or refund.

5.3 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final. Refunds or replacements may be issued at our sole discretion in cases of verified order errors, quality issues, or other circumstances deemed appropriate by Wing Snob. To request a refund or report an issue with your order, please contact us at [email protected] within a reasonable time following receipt of your order. Refund requests made through third-party delivery platforms are subject to those platforms' own policies.

5.4 Promotional Offers and Discounts

Promotional codes, discounts, or special offers are subject to their own specific terms and conditions as communicated at the time of issuance. Promotions cannot be combined with other offers unless expressly stated, and Wing Snob reserves the right to modify or revoke any promotion at any time.

6. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES AND THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WING SNOB EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF ANY CONTENT, INFORMATION, OR MATERIALS ON THE SITE;
• WARRANTIES THAT DEFECTS IN THE SITE OR SERVICES WILL BE CORRECTED; AND
• WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR SERVICES.

WING SNOB DOES NOT WARRANT THAT FOOD PRODUCTS ARE FREE FROM ALL ALLERGENS. OUR KITCHEN HANDLES COMMON ALLERGENS INCLUDING BUT NOT LIMITED TO WHEAT, EGGS, DAIRY, SOY, PEANUTS, TREE NUTS, SHELLFISH, AND SESAME. CUSTOMERS WITH FOOD ALLERGIES OR DIETARY RESTRICTIONS ARE STRONGLY ENCOURAGED TO INFORM OUR STAFF BEFORE ORDERING AND TO MAKE THEIR OWN INDEPENDENT ASSESSMENT REGARDING THE SUITABILITY OF OUR PRODUCTS FOR THEIR DIETARY NEEDS. WING SNOB SHALL NOT BE LIABLE FOR ANY ALLERGIC REACTIONS OR ADVERSE HEALTH EFFECTS RESULTING FROM THE CONSUMPTION OF OUR FOOD PRODUCTS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH CASES, WING SNOB'S WARRANTIES ARE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, WING SNOB, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS, LICENSORS, AND ASSIGNS (COLLECTIVELY, "WING SNOB PARTIES") SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, PERSONAL INJURY, PROPERTY DAMAGE, OR ANY OTHER DAMAGES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF OR INABILITY TO USE THE SITE OR SERVICES, EVEN IF WING SNOB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL THE TOTAL CUMULATIVE LIABILITY OF THE WING SNOB PARTIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO WING SNOB IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION SHALL APPLY REGARDLESS OF THE THEORY OF LIABILITY, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THESE TERMS.

CERTAIN STATE LAWS MAY NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

8. Indemnification

You agree to defend, indemnify, and hold harmless Wing Snob and the Wing Snob Parties from and against any and all claims, demands, actions, proceedings, liabilities, losses, damages, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:

• Your use of or access to the Site or Services;
• Your violation of any provision of these Terms;
• Your violation of any applicable law, rule, or regulation;
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or other proprietary rights;
• Any content or information you submit, post, or transmit through the Site;
• Your negligence, willful misconduct, or fraudulent actions; or
• Any dispute between you and any third party arising from your use of our Services.

Wing Snob reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate fully with Wing Snob in asserting any available defenses. You agree not to settle any claim without Wing Snob's prior written consent.

9. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the laws of the State of Delaware (or such state in which Wing Snob is incorporated or primarily operates), without regard to its conflict of law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

To the extent that any dispute is not subject to arbitration as described in Section 10 below, you consent to the exclusive personal jurisdiction and venue of the federal and state courts located in the applicable state of Wing Snob's principal place of business for the resolution of any such dispute. You waive any objection to such jurisdiction on grounds of inconvenient forum or otherwise.

Wing Snob's Services and Site are operated from the United States. If you access the Site from outside the United States, you do so at your own risk and are responsible for compliance with local laws. Wing Snob makes no representation that the Site or its content is appropriate or available for use in locations outside the United States.

Our Services and business practices are subject to applicable federal consumer protection laws, including the Federal Trade Commission Act (15 U.S.C. § 45), which prohibits unfair or deceptive acts or practices in commerce, as well as applicable state consumer protection statutes. Customers located in California may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other California-specific statutes.

10. Dispute Resolution

10.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services ("Dispute") informally by contacting Wing Snob at [email protected] with a detailed written description of your Dispute. Wing Snob will attempt to resolve the Dispute informally within thirty (30) days of receipt of your notice. If the Dispute cannot be resolved informally within this period, either party may proceed to the binding arbitration process described below.

10.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS AND REQUIRES YOU TO RESOLVE DISPUTES THROUGH INDIVIDUAL ARBITRATION RATHER THAN IN COURT.

Except as otherwise provided herein, you and Wing Snob agree that any Dispute that cannot be resolved informally will be resolved exclusively through final and binding individual arbitration administered by the American Arbitration Association ("AAA") pursuant to its Consumer Arbitration Rules, which are available at www.adr.org. The arbitration shall be conducted in English and shall take place in the county or jurisdiction where Wing Snob's principal place of business is located, or remotely if agreed upon by both parties.

The arbitrator shall have the authority to award any remedy that would be available in a court of law, but shall not have the authority to conduct class-wide arbitration or consolidate multiple arbitrations. THE PARTIES WAIVE THEIR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTION LAWSUITS OR CLASS-WIDE ARBITRATION.

10.3 Small Claims Court Exception

Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes that qualify under applicable small claims court rules, provided that such action remains on an individual, non-class basis.

10.4 Class Action Waiver

YOU AND WING SNOB AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. If this class action waiver is found unenforceable, then the entirety of the arbitration provision in this Section 10 shall be null and void.

10.5 Governing Law for Arbitration

The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this arbitration provision.

11. Term and Termination

11.1 Duration

These Terms shall remain in full force and effect for as long as you access or use our Site or Services, unless earlier terminated in accordance with this Section.

11.2 Termination by You

You may terminate your use of our Services and your account (if applicable) at any time by ceasing all use of the Site and, if you have a registered account, by submitting a written request for account deletion to [email protected]. Termination of your account does not relieve you of any obligations or liabilities that arose prior to termination.

11.3 Termination by Wing Snob

Wing Snob reserves the right, in its sole discretion, to suspend or terminate your access to the Site or Services, in whole or in part, with or without notice, for any reason, including but not limited to:

• Violation of any provision of these Terms;
• Fraudulent, abusive, or otherwise unlawful activity;
• Requests from law enforcement or government authorities;
• Operational, technical, or business reasons; or
• Extended periods of inactivity on your account.

11.4 Effect of Termination

Upon termination of these Terms or your access to the Services for any reason, your right to access and use the Site and Services shall immediately cease. Sections 4 (Intellectual Property), 6 (Disclaimers), 7 (Limitation of Liability), 8 (Indemnification), 9 (Governing Law), 10 (Dispute Resolution), 11.4 (Effect of Termination), 12 (Severability), and any other provisions that by their nature should survive termination shall survive the termination of these Terms.

12. Changes to Terms

Wing Snob reserves the right to modify, update, or revise these Terms at any time and for any reason, at our sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice through our Site or via email communication to registered users.

Your continued access to or use of the Site or Services after the effective date of any revised Terms constitutes your acceptance of and agreement to be bound by such revised Terms. If you do not agree to the revised Terms, you must immediately cease your use of the Site and Services. We encourage you to review these Terms regularly to stay informed of any updates.

Wing Snob is not obligated to provide individual notice of changes to these Terms unless required to do so by applicable law. It is your responsibility to check these Terms periodically for updates.

13. Third-Party Links and Services

Our Site may contain links to third-party websites, platforms, or services (such as delivery partner applications, social media platforms, or payment processors) that are not owned or controlled by Wing Snob. We provide these links for your convenience and informational purposes only. Wing Snob has no control over and assumes no responsibility for the content, privacy policies, practices, or terms of service of any third-party websites or services.

Your interactions with third-party platforms, including but not limited to delivery services, are governed solely by the terms and privacy policies of those third parties. Wing Snob expressly disclaims any liability arising from your use of third-party websites or services. We encourage you to review the terms and privacy policies of any third-party services you access through our Site.

14. Privacy and Data Protection

Your use of the Site and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our Services, you acknowledge and agree to the practices described in our Privacy Policy.

To the extent applicable, Wing Snob complies with the California Consumer Privacy Act (Cal. Civ. Code § 1798.100 et seq.), as amended by the California Privacy Rights Act of 2020, and other applicable United States privacy laws and regulations. For more information regarding your privacy rights, please review our Privacy Policy or contact us at [email protected].

15. Food Safety and Allergen Notice

Wing Snob takes food safety seriously and strives to comply with all applicable federal, state, and local food safety regulations, including guidelines established by the U.S. Food and Drug Administration (FDA) and applicable state health authorities. However, our kitchen handles and prepares food containing common allergens, and cross-contamination may occur despite our best efforts.

Wing Snob does not guarantee that any food product is completely free of allergens or suitable for individuals with severe food allergies or specific dietary requirements. It is your responsibility to inform our staff of any food allergies, intolerances, or dietary restrictions prior to placing your order. By placing an order, you acknowledge that you have been advised of this risk and agree that Wing Snob shall not be liable for any adverse health effects, allergic reactions, or other consequences resulting from your consumption of our food products, except to the extent required by applicable law.

16. Force Majeure

Wing Snob shall not be liable for any delay, failure, or interruption in the performance of its obligations under these Terms caused by events beyond its reasonable control, including but not limited to natural disasters, pandemics, acts of God, government actions or restrictions, labor disputes, power outages, internet service disruptions, supplier failures, civil unrest, acts of terrorism, or other circumstances beyond Wing Snob's reasonable control ("Force Majeure Events"). In such events, Wing Snob's obligations shall be suspended for the duration of the Force Majeure Event, and Wing Snob shall use commercially reasonable efforts to resume performance as soon as practicable.

17. Severability

If any provision, clause, or part of these Terms is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, void, unenforceable, or contrary to applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be deemed severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions of these Terms, which shall continue in full force and effect as if the invalid, illegal, or unenforceable provision had never been included.

If any provision of these Terms is found to be unenforceable as applied to any particular circumstance, such provision shall continue to apply to all other circumstances for which it is enforceable.

18. Entire Agreement and Waiver

These Terms, together with the Privacy Policy and any other policies or agreements expressly incorporated herein, constitute the entire agreement between you and Wing Snob with respect to your use of the Site and Services and supersede all prior and contemporaneous agreements, representations, warranties, and understandings, whether written or oral, relating to the subject matter hereof.

No waiver by Wing Snob of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition, or a waiver of any other term or condition. The failure of Wing Snob to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

19. Assignment

You may not assign, transfer, sublicense, or otherwise delegate any of your rights or obligations under these Terms without the prior written consent of Wing Snob. Wing Snob may freely assign these Terms and any rights or obligations hereunder without restriction, including in connection with a merger, acquisition, sale of assets, reorganization, or by operation of law. These Terms shall be binding upon and inure to the benefit of the parties and their respective permitted heirs, successors, and assigns.

20. Electronic Communications

By using our Site or Services, you consent to receive communications from Wing Snob electronically, including via email or notices posted on the Site. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing, to the fullest extent permitted by applicable law. Electronic records of these Terms and your acceptance thereof may be used as evidence in any legal proceedings.

21. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service, your rights, or the Services provided by Wing Snob, please contact us using the information below. We are committed to responding to your inquiries in a timely and thorough manner.